UX advocates argue that users should be at the center of every solution – and they’re right. After all, a carefully design solution will be useless if it’s not adopted by its targeted users. However, even in the best user-driven ecosystem, users will generate chaos. The reason is straightforward: it’s usually its most flexible component. Your typical stakeholders often...
In this post, you’ll learn more about: How Business Analysts traditionally see requirements; How UX experts also play with requirements, even if they don’t know it; What is the full requirements spectrum (hint: it’s not only about the system); How you can add depth to your UX practice using requirements A few weeks ago, one of my colleagues was quickly explaining the role of the UX team on a new...
A few months ago, I was given the opportunity to start working as a Business Analyst in the User Experience (UX) team of the digital lab of the most important Canadian insurance company. One of my first challenges was to understand what I could bring to researchers, designers, strategists and other UX experts in the team – special thanks to my boss who saw it before hiring me 🙂 ! The first...
An extreme approach to requirements elicitation and management isn't the most productive way to perform Business Analysis duties. Let's see how to fix this.
Business Analysis is mainly about communication, where your ultimate goal is to understand, summarize and communicate your stakeholders’ requirements. From business processes models to detailed solution requirements and UML diagrams, your deliverables and requirements packages will be at the center of your work as a Business Analyst. However, these deliverables should not be the end of your...
Making sense out of chaos as a BA & UX specialist
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