CategoryBusiness Analysis

Making sense out of chaos, using Business Analysis skills.

A collection of my blog posts since 2014.

From stakeholder-biased to user-focused innovation: 4 lessons from the field

Two darts on a target

In this post, you'll learn more about: How to identify environments where stakeholders might have more influence than users on your innovation initiatives; How to set the stage to go from stakeholder-biased to user-focused innovation; How to have your stakeholders build empathy for your users; How to bring back users upfront & center. When you want to create products & experiences, the...

Requirements: how to add depth to your UX practice using business analysis

In this post, youโ€™ll learn more about: How Business Analysts traditionally see requirements; How UX experts also play with requirements, even if they donโ€™t know it; What is the full requirements spectrum (hint: itโ€™s not only about the system); How you can add depth to your UX practice using requirements A few weeks ago, one of my colleagues was quickly explaining the role of the UX team on a new...

11 tips for better workshops with virtual whiteboards

Workshop facilitation is an art that takes time to master.  There are a lot of books, videos, blogs & online training material out there to help you, but the best way to become good at it is actually to do it (like a lot of UX & BA techniques).  However, when virtual workshops became a necessity last year, many good facilitators were taken by surprise. Indeed, they suddenly...

How to use a diary study experiment to improve your own UX & BA journey

A diary study can be incredibly powerful to be a better UX & BA expert

I’m a big fan of continuous improvement everywhere – at home, at work, or for myself. When I have the feeling that things are going out of control, I love to try new things or apply techniques from my toolbox. Needless to say, with my new job as a BA within a UX team, it happens often ๐Ÿ™‚ I recently came across an old article about the ultradian rhythm – the rhythm by which the...

Are Business Analysts UX experts in disguise?

Lion hidden in brown grass

A few months ago, I was given the opportunity to start working as a Business Analyst in the User Experience (UX) team of the digital lab of the most important Canadian insurance company. One of my first challenges was to understand what I could bring to researchers, designers, strategists and other UX experts in the team – special thanks to my boss who saw it before hiring me ๐Ÿ™‚ ! The first...

Your host

Eric Provost

Making sense out of chaos as a BA & UX specialist

Recent Posts

Recent Comments

Archives

Categories

Meta