A collection of my blog posts since 2014.
UX advocates argue that users should be at the center of every solution – and they’re right. After all, a carefully design solution will be useless if it’s not adopted by its targeted users. However, even in the best user-driven ecosystem, users will generate chaos. The reason is straightforward: it’s usually its most flexible component. Your typical stakeholders often...
Artificial intelligence is an interesting way to accomplish tasks and support decision-making. After all, it’s based on an amazing quantity of information and answers almost anything. Listing AI-based tools is a lost battle, as dozens are being created as you read this. Algorithms are being refined at the same speed, and many are already expecting to see artificial general intelligence...
For a long time, I struggled to describe exactly what was my job as a Business Analyst. Signs were positive though. Year after year, I heard good comments from my colleagues, I was asked to coach juniors, and my annual reviews were great. 🏆 However, not being a deep expert at anything, it was really hard to define me besides being a jack of all trades with my BA, UX, and PO hats. How do I grow...
In this post, you'll learn more about: How to identify environments where stakeholders might have more influence than users on your innovation initiatives; How to set the stage to go from stakeholder-biased to user-focused innovation; How to have your stakeholders build empathy for your users; How to bring back users upfront & center. When you want to create products & experiences, the...
In this post, you’ll learn more about: How Business Analysts traditionally see requirements; How UX experts also play with requirements, even if they don’t know it; What is the full requirements spectrum (hint: it’s not only about the system); How you can add depth to your UX practice using requirements A few weeks ago, one of my colleagues was quickly explaining the role of the UX team on a new...
Making sense out of chaos as a BA & UX specialist
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