Making sense of chaos. That’s probably what best describes my role as a UX Analyst. Jack of all trades, I’m jumping between strategy, business analysis, requirements elicitation, stakeholder management, product design & user research to help build solutions aligned with users’ & stakeholders’ expectations.
I thrive in complex environments and early project stages where everything needs to be defined. I make it a duty to build a shared understanding among everyone involved so that we, as a team, can build what’s best for users.
This blog is my humble contribution to the Business Analysis, User Experience & Product communities. Enjoy the read! 🌪️
UX advocates argue that users should be at the center of every solution – and they’re right. After all, a carefully design solution will be useless if it’s not adopted by its targeted users. However, even in the best user-driven ecosystem, users will generate chaos. The reason is straightforward: it’s usually its most flexible component. Your typical stakeholders often...
Artificial intelligence is an interesting way to accomplish tasks and support decision-making. After all, it’s based on an amazing quantity of information and answers almost anything. Listing AI-based tools is a lost battle, as dozens are being created as you read this. Algorithms are being refined at the same speed, and many are already expecting to see artificial general intelligence...
For a long time, I struggled to describe exactly what was my job as a Business Analyst. Signs were positive though. Year after year, I heard good comments from my colleagues, I was asked to coach juniors, and my annual reviews were great. 🏆 However, not being a deep expert at anything, it was really hard to define me besides being a jack of all trades with my BA, UX, and PO hats. How do I grow...
In this post, you'll learn more about: How to identify environments where stakeholders might have more influence than users on your innovation initiatives; How to set the stage to go from stakeholder-biased to user-focused innovation; How to have your stakeholders build empathy for your users; How to bring back users upfront & center. When you want to create products & experiences, the...
Business Analysis can often be confusing & misunderstood. Just take a few minutes to look at BA job postings. You will probably come up with as many definitions of the same role! However, many organizations (such as the IIBA) and BA professionals are trying to standardize and professionalize the role with boot camps, certifications and other formal material. While this is a good start...
Making sense out of chaos as a BA & UX specialist
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