Making sense of chaos. That’s probably what best describes my role as a UX Analyst. Jack of all trades, I’m jumping between strategy, business analysis, requirements elicitation, stakeholder management, product design & user research to help build solutions aligned with users’ & stakeholders’ expectations.
I thrive in complex environments and early project stages where everything needs to be defined. I make it a duty to build a shared understanding among everyone involved so that we, as a team, can build what’s best for users.
This blog is my humble contribution to the Business Analysis, User Experience & Product communities. Enjoy the read! 🌪️
Every September, new conferences & courses are popping up. I usually take this opportunity to identify relevant content for me; it’s back-to-school time, I guess 🙂 In my search this year, I noticed a lot of talk about the “next big skill” for Business Analysts (hello, AI!). On one side, this provides a lot of interesting things to start exploring. On the other side, it...
UX advocates argue that users should be at the center of every solution – and they’re right. After all, a carefully design solution will be useless if it’s not adopted by its targeted users. However, even in the best user-driven ecosystem, users will generate chaos. The reason is straightforward: it’s usually its most flexible component. Your typical stakeholders often...
Artificial intelligence is an interesting way to accomplish tasks and support decision-making. After all, it’s based on an amazing quantity of information and answers almost anything. Listing AI-based tools is a lost battle, as dozens are being created as you read this. Algorithms are being refined at the same speed, and many are already expecting to see artificial general intelligence...
For a long time, I struggled to describe exactly what was my job as a Business Analyst. Signs were positive though. Year after year, I heard good comments from my colleagues, I was asked to coach juniors, and my annual reviews were great. 🏆 However, not being a deep expert at anything, it was really hard to define me besides being a jack of all trades with my BA, UX, and PO hats. How do I grow...
In this post, you'll learn more about: How to identify environments where stakeholders might have more influence than users on your innovation initiatives; How to set the stage to go from stakeholder-biased to user-focused innovation; How to have your stakeholders build empathy for your users; How to bring back users upfront & center. When you want to create products & experiences, the...
Making sense out of chaos as a BA & UX specialist
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