A few months ago, I was given the opportunity to start working as a Business Analyst in the User Experience (UX) team of the digital lab of the most important Canadian insurance company. One of my first challenges was to understand what I could bring to researchers, designers, strategists and other UX experts in the team – special thanks to my boss who saw it before hiring me 🙂 ! The first...
Many BA job posts require applicants to have some kind of experience with specific business software, such as ERPs, CRMs or other specialized software.  However, it can be a questionable requirement for a job post. Laura Branderburg’s post on “Why do we see technical skills in business analyst jobs?” and Jonathan Babcock’s post on “Four Key Knowledge Areas for Business Analysts“ are sharing...
Making sense out of chaos as a BA & UX specialist
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