The SIPOC diagram is a great tool to frame a business process in a project's early stages. This episode of Tales of a BA will show you how it can be used.
One of the main problem about learning Business Analysis (which is also one of its most beautiful characteristic) is that you have to actively perform it to become good at it. No matter how much time you take to read books, review Business Analysis templates or discuss about the subject, you won’t get a real grip on Business Analysis until you apply it in a given context. Back in the days...
Making sense out of chaos as a BA & UX specialist
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