UX advocates argue that users should be at the center of every solution – and they’re right. After all, a carefully design solution will be useless if it’s not adopted by its targeted users. However, even in the best user-driven ecosystem, users will generate chaos. The reason is straightforward: it’s usually its most flexible component. Your typical stakeholders often...
In this post, you'll learn more about: How to identify environments where stakeholders might have more influence than users on your innovation initiatives; How to set the stage to go from stakeholder-biased to user-focused innovation; How to have your stakeholders build empathy for your users; How to bring back users upfront & center. When you want to create products & experiences, the...
In this post, you’ll learn more about: How Business Analysts traditionally see requirements; How UX experts also play with requirements, even if they don’t know it; What is the full requirements spectrum (hint: it’s not only about the system); How you can add depth to your UX practice using requirements A few weeks ago, one of my colleagues was quickly explaining the role of the UX team on a new...
It's not because you work as a Business Analyst in a waterfall context that you can't be an Agile BA. Let's see how the 12 Agile principles can help you.
It’s been a while since my last post in August! The fact is that I’ve been quite busy studying for the CBAP certification exam (which I finally scheduled on February 1st 2016) and preparing a private lecture on Business Analysis 101 (which was a great experience). I also refreshed Eric the BA.com design to put more emphasis on the content and improve the reading experience. This will...
Making sense out of chaos as a BA & UX specialist
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