A few months ago, I was given the opportunity to start working as a Business Analyst in the User Experience (UX) team of the digital lab of the most important Canadian insurance company. One of my first challenges was to understand what I could bring to researchers, designers, strategists and other UX experts in the team – special thanks to my boss who saw it before hiring me 🙂 ! The first...
Many BA job posts require applicants to have some kind of experience with specific business software, such as ERPs, CRMs or other specialized software.  However, it can be a questionable requirement for a job post. Laura Branderburg’s post on “Why do we see technical skills in business analyst jobs?” and Jonathan Babcock’s post on “Four Key Knowledge Areas for Business Analysts“ are sharing...
It’s crazy how getting a recognized certification can change how people see you. Since I got my CBAP last month, I feel that many people realized how serious I was about Business Analysis. I also realized that “CBAP” is an interesting keyword to add to your LinkedIn profile 🙂 I also reached more than 100 subscribers to my newsletter last month (115 actually)...
It’s been a while since my last post in August! The fact is that I’ve been quite busy studying for the CBAP certification exam (which I finally scheduled on February 1st 2016) and preparing a private lecture on Business Analysis 101 (which was a great experience). I also refreshed Eric the BA.com design to put more emphasis on the content and improve the reading experience. This will...
Finally, I get some time to publish something on Eric the BA! In the past weeks, we adopted a small dog, I was asked to be an invited speaker for students at HEC Montréal, and I had complete my students evaluations for the semester (I almost forgot that we also taught our twins to bike without support wheels!). I have some ideas to share my conference with you in the next weeks, but in the...
Making sense out of chaos as a BA & UX specialist
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