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Business processes under control: emails everywhere!

I have the chance to have an amazing manager, who allows me to work as the lead on some business process improvements in our team (in addition to my daily responsibilities).  This requires that I have a good knowledge of our processes, which I do since I’m actively involved in most them. This also helps me to identify many ways to improve our processes, since I have to deal with...

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Eric Provost

Making sense out of chaos as a BA & UX specialist

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