You’re probably doing it wrong: 3 ways to improve your BA practices in 2015!

Welcome in 2015! Since the year is now more than 5 10 12 19 days old, your personal resolutions for the new year are probably already identified (publishing my first post of the year on time should’ve been one of my resolutions). If you’re among the most motivated of us, maybe you’re even on your way to reach them. However, have you made the same exercise for your professional...

Business processes under control: emails everywhere!

I have the chance to have an amazing manager, who allows me to work as the lead on some business process improvements in our team (in addition to my daily responsibilities).  This requires that I have a good knowledge of our processes, which I do since I’m actively involved in most them. This also helps me to identify many ways to improve our processes, since I have to deal with...

The day I used the CMMI model


I learned a lot about various corporate models as a university student. Although I used many of them, some others are still hidden somewhere in my brain’s “theoritical models” drawer, waiting to be used someday. The CMMI (Capability Maturity Model Integration) model is one of them. In a nutshell, this model can help to understand the level of maturity of an...

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Eric Provost

Making sense out of chaos as a BA & UX specialist

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