A collection of my blog posts since 2014.
In this post, you’ll learn more about: How Business Analysts traditionally see requirements; How UX experts also play with requirements, even if they don’t know it; What is the full requirements spectrum (hint: it’s not only about the system); How you can add depth to your UX practice using requirements A few weeks ago, one of my colleagues was quickly explaining the role of the UX team on a new...
Workshop facilitation is an art that takes time to master. There are a lot of books, videos, blogs & online training material out there to help you, but the best way to become good at it is actually to do it (like a lot of UX & BA techniques). However, when virtual workshops became a necessity last year, many good facilitators were taken by surprise. Indeed, they suddenly...
I’m a big fan of continuous improvement everywhere – at home, at work, or for myself. When I have the feeling that things are going out of control, I love to try new things or apply techniques from my toolbox. Needless to say, with my new job as a BA within a UX team, it happens often 🙂 I recently came across an old article about the ultradian rhythm – the rhythm by which the...
A few months ago, I was given the opportunity to start working as a Business Analyst in the User Experience (UX) team of the digital lab of the most important Canadian insurance company. One of my first challenges was to understand what I could bring to researchers, designers, strategists and other UX experts in the team – special thanks to my boss who saw it before hiring me 🙂 ! The first...
Many BA job posts require applicants to have some kind of experience with specific business software, such as ERPs, CRMs or other specialized software. However, it can be a questionable requirement for a job post. Laura Branderburg’s post on “Why do we see technical skills in business analyst jobs?” and Jonathan Babcock’s post on “Four Key Knowledge Areas for Business Analysts“ are sharing...
Making sense out of chaos as a BA & UX specialist
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