In this post, you'll learn more about: How to identify environments where stakeholders might have more influence than users on your innovation initiatives; How to set the stage to go from stakeholder-biased to user-focused innovation; How to have your stakeholders build empathy for your users; How to bring back users upfront & center. When you want to create products & experiences, the...
Most of Business Analysis is about communication & collaboration . I even used to tell my students that our job was 80% communication / 20% analysis! This involves a lot of soft skills in order to be able to identify the best ways to interact with our business & IT stakeholders. This knowledge of your stakeholders is critical if you want to tailor your BA approach and optimize your work. One of...
Business Analysis is mainly about communication, where your ultimate goal is to understand, summarize and communicate your stakeholders requirements. From business processes models to detailed solution requirements and UML diagrams, your deliverables will be at the center of your work as a Business Analyst. However, these deliverables should not be the end of your work; they are only the means to...
UX advocates argue that users should be at the center of every solution – and they’re right. After all, a carefully design solution will be useless if it’s not adopted by its targeted users. However, even in the best user-driven ecosystem, users will generate chaos. The reason is straightforward: it’s usually its most flexible component. Your typical stakeholders often...
Have you ever felt out of focus as a Business Analyst? One of the good things about being a Business Analyst is how broad your job is. You can work in multiple areas of an organization. Also, you deal with many different internal & external stakeholders. You also wear both business & technical hats in projects. And although mastering these core Business Analysis competencies takes time...
Making sense out of chaos as a BA & UX specialist
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